Reservation / Purchase Information

It is important for those interested in purchasing a Kohs & Company model to understand how sales are handled, I do approach client relationships in a unique manner compared to other importers. My models are sold on a reservation basis and only direct to end owners, this is for two fundamental reasons; to eliminate dealer markups to make our models as affordable as possible and to prevent 'special deal' sales which compromise pricing integrity and threaten the investment of every client. Additionally, there are few dealers interested in providing reliable and adequate after sales support.

I endeavor to provide pricing information for projects as early in the process as possible so that those interested can make the most basic of determinations, affordability. I will never ask a client to reserve a model without knowing the total final cost, that unfortunately is not a common practice with most other importers. The project pricing never changes from start to finish of a project regardless of any difficulties experienced or features added. Pricing is always available for a project by the time it is designated as 'current' on the site index page. A more detailed project status can be obtained by referring to the project update page on individual project sites, the current status will be the first subject addressed. I try very hard to handle all reservations as fairly as possible although I do feel a debt of gratitude to my existing clients and as such offer them first preference on new projects.

To place a reservation I typically require what I feel is a reasonable deposit for a model built to order and the deposit is not refundable. Reservation information is mailed to all existing clients and those individuals that have expressed interest in a particular project, that same material is subsequently available for download from the specific project sites. Once I receive a reservation with deposit I will issue a confirmation letter reiterating the details of the reservation to make certain that the reserved model is built as ordered. In recognition of the fact that the required deposit does help to fund each project during production, our model pricing is kept considerably lower than it would otherwise be. On occasion at advanced stages of a project I may have models available for immediate purchase, when this happens the appropriate information is provided on the individual project update page.

Several options for payment are available. Kohs & Company accepts VISA, Mastercard & Discover credit cards. Personal/business checks, bank drafts and money orders are are acceptable. Bank information for direct electronic payment can also be provided upon request. Should you have questions or comments please contact me directly for further information:

Kohs & Company, Incorporated

Post Office Box 689

Clarkston, Michigan 48347

USA

Phone:  248.625.6396

Fax:   248.625.7994

E-mail:  info@kohs.com

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